Background

Developers are sick of reading and answering the same questions every day in emails or on forums. Normally they were getting over 10 emails a day asking the same questions that had already been covered in the forums.

Almost all software vendors that are using dongles have to create a page on website about troubleshooting of dongle problems, actually 90% of which are caused by dongle driver.

Customers are just tired of seeing the same thing over and over.

After having the dongle attached to the USB port, if the light inside the dongle is on and then goes out immediately, it indicates the latest dongle drivers need to be downloaded from related website.

If the dongle driver is not installed correctly during the system installation, you need to update or re-install the dongle driver version.

How to solve the dongle driver caused problems---driverless dongle

Driverless means there is no need of driver installation, in which case, the operation system will install the driver automatically thus any driver installation problem can be avoided. The adoption of driverless dongles brings convenience to software users and saves them the trouble of dealing with all kinds of driver installation problems.

Benefits for software suppliers
• Save 90% of technical support team’s energy and time.
• No need  to upload the new driver onto the website for update
• Relieve the technical dependency on dongle providers.

Benefits for end users
• No need to download the new driver for update
• Avoid the problem of “Dongle not found”Easy to use, just plug in the driverless dongle and it works perfectly.